I bought a 10 pack of "glow" pins a while ago and I loved then even tho they sent me 1 that didn't glow, I wrote to them but no response, w.e. I recently bought a second 10 pack and I was happy with most of them except they sent me a spade Jesus pin which I wrote to them about how they are rapists and shouldn't be supported and if I can trade that pin but again no response. I won't be buying anymore pins from them, to bad tho because i started to sell pins and would buy lots more if I felt they were more professional to work with. If you plan to buy from them just know you probably won't hear back from them except to give them a review... thanks